Accessibility Statement

Perfect Beauty by Zoe

Effective Date: 11 October 2025

At Perfect Beauty by Zoe, we are committed to making our services and website accessible to everyone, including people with disabilities. We believe that all clients should be treated with respect, dignity, and equality, and we strive to ensure that our salon and online content are inclusive and usable by all.

Our Commitment

We are continually working to improve the accessibility of our services and digital content, aiming to follow best practices and standards as outlined in the Web Content Accessibility Guidelines (WCAG) 2.1.

We are also committed to creating a welcoming and supportive environment for all clients, including those with physical, sensory, or cognitive disabilities.

Salon Accessibility

We aim to accommodate accessibility needs wherever possible. Here is what you can expect at our location:

• Accessible entrance: Please contact us in advance if you require assistance accessing the premises. The salon entrance is wheelchair accessible. Please let know your arrival in advance so we can assit you by opening the gate and directing you to the salon.

• Seating available: Waiting area seating is available.

• Service support: We are happy to adapt treatments or provide extra time for clients with accessibility needs.

• Carers or support persons: You are welcome to bring a carer or support person to your appointment.

• Assistance animals: Guide dogs and assistance animals are welcome.
  
  

If you have specific access requirements, please get in touch before your appointment so we can do our best to accommodate you.

Website Accessibility

We aim for our website (www.perfectbeautybyzoe.co.uk) to be:

• Easy to navigate using a keyboard or screen reader.

• Clear and simple in language and layout.

• Viewable on different devices (e.g. mobile, tablet, desktop).

• Designed with good contrast and legible fonts.

Please note: As our website is hosted on Google Sites, some accessibility features may depend on the platform’s capabilities. We regularly review our content to ensure clarity and readability.

Feedback and Contact Information

We welcome your feedback on the accessibility of our services and website. If you experience any barriers or have suggestions for improvement, please contact:

Zoe Rickett
📞 07412 058108
📧 prefectbeautybyzoe@gmail.com
🌐 www.perfectbeautybyzoe.co.uk

We will do our best to respond to all enquiries within 3 working days.

Enforcement

If you're not satisfied with how we respond to your accessibility request or concern, you can contact the Equality Advisory and Support Service (EASS) or the Equality and Human Rights Commission (EHRC) for further advice.